Over-the-Counter
Ordering over-the-counter products has never been easier! Astiva Health and Avanta have partnered to offer members a monthly or quarterly allowance towards purchasing over-the-counter items. We want to help you stay healthy and save money!
The OTC catalog includes medications, health-and wellness-related items, first-aid supplies, and other qualifying items, and have them shipped directly to your home.
Click here to download the 2026 Over-The-Counter Catalog.
How to order:
BY PHONE
Place an order by calling 1-949-393-8878. The items can be picked up at one of the activity centers or can shipped to you. Shipping is always free for our members.
IN-PERSON PICK-UP
No appointment is needed. However, for your convenience, we encourage you to call ahead and place your order over the phone. We will let you know when the order is ready for pick up. We are happy to ship your order.
Avanta Mart
(Open 9:00 AM - 5:30 PM, Monday - Friday;
9:00 AM - 4:00 PM, Saturday & Sunday)
For more information, please refer to your plan Evidence of Coverage, or call Astiva Member Services at
1-866-688-9021, TTY 711.
Our Hours of Operation are 8 AM to 8 PM, seven days a week from October 1 – March 31;
and 8 AM to 8 PM, Monday to Friday, from April 1 – September 30, except for major holidays.
Ordering over-the-counter products has never been easier! Astiva Health and Avanta have partnered to offer members a monthly or quarterly allowance towards purchasing over-the-counter items. We want to help you stay healthy and save money!
The OTC catalog includes medications, health-and wellness-related items, first-aid supplies, and other qualifying items, and have them shipped directly to your home.
Click here to download the 2026 Over-The-Counter Catalog.
How to order:
BY PHONE
Place an order by calling 1-949-393-8878. The items can be picked up at one of the activity centers or can shipped to you. Shipping is always free for our members.
IN-PERSON PICK-UP
No appointment is needed. However, for your convenience, we encourage you to call ahead and place your order over the phone. We will let you know when the order is ready for pick up. We are happy to ship your order.
Avanta Mart
(Open 9:00 AM - 5:30 PM, Monday - Friday;
9:00 AM - 4:00 PM, Saturday & Sunday)
For more information, please refer to your plan Evidence of Coverage, or call Astiva Member Services at
1-866-688-9021, TTY 711.
Our Hours of Operation are 8 AM to 8 PM, seven days a week from October 1 – March 31;
and 8 AM to 8 PM, Monday to Friday, from April 1 – September 30, except for major holidays.
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